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IN-HOME SERVICE TERMS
SERVICE LIMITATIONS
MAY Computer Services and/or its third-party service providers reserve the right to refrain from providing any or all services ordered and refund the customer's payment, wholly or in part, if minimum system requirements are not met or if technical conditions (such as wiring difficulties or physical barriers) or customer requirements are unusual, extensive, or beyond the scope of this service agreement as reasonably determined by MAY Computer Services and/or its third-party service provider.
FORCE MAJEURE
If MAY Computer Services and/or its third-party service provider's ability to render services is impaired by circumstances beyond the control of MAY Computer Services and/or its third-party service provider, MAY Computer Services and/or its third-party service provider may choose not to provide services.
LIMITATION OF REMEDY
Under no circumstances shall MAY Computer Services, and/or its third-party service provider be liable to you or any other person for any damages, including without limitation any indirect, incidental, special or consequential damages, expenses costs, profits, lost savings or earnings, lost or corrupted data, or other liability arising out of or related to the services provided by MAY Computer Services and/or its third-party service provider or out of the installation, de-installation, use of, or inability to use your computer equipment, hardware, peripherals, or the network as a result of the services provided hereunder.
MAY Computer Services shall not be liable for any failure or delay in performance due to any cause beyond its control. If MAY Computer Services’ ability to render services is impaired by your failure to cooperate or circumstances beyond the control of MAY Computer Services, MAY Computer Services may choose not to provide services. Service can also be denied if dangerous or unhealthy conditions are present including possible code violations. For any un-installation services provided, MAY Computer Services shall not be responsible for repairing any damage or changes made to your residence.
LIMITATION OF LIABILITY & RELEASE
By purchasing any service from MAY Computer Services, you agree to release and hold harmless MAY Computer Services, and/or its third-party service provider from and against any loss, liability, or damage, including without limitation, any indirect, incidental, special or consequential damages, expense, costs, profits, lost savings or earnings or liability that you, the owner, or lessee may suffer arising out of, or related to, the services provided by MAY Computer Services. This includes but is not limited to data loss or lack of function in any component or element of your computer system and/or peripherals, any changes or alterations to your residence (for example, changes to walls, baseboards, floors, etc.) as a result of MAY Computer Services and/or its third-party service provider's agents, partners, and/or third-party service providers, regardless of the warranties, disclaimers, and waivers particular service and shall constitute liquidated damages and are a reasonable estimate of damages to you. Some states do not allow limitations or release of certain damages or liability, so the above limitation of liability and release may not apply to you.
CHANGES, CANCELLATIONS AND REFUNDS
To change or cancel your order: You must contact MAY Computer Services at least 3 hours prior to the scheduled service in order for the payment amount to be fully refunded in the manner the purchase was paid.
If you are not satisfied with your service contact MAY Computer Services for resolution. We stand behind our In-Home Service for 15 days. If there is a problem with the service we provided and you notify us within the allotted time period, we will work to remedy the problem quickly and at no additional cost.
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